Introduction 

These principles of confidentiality and protection of privacy and use of cookies (hereinafter, “Privacy Policy” or “Policy”) are established by the company DECOROOM (BE 0721.721.867) (hereinafter, “DECOROOM”, “we” or “us”). 

Your privacy is important to us. In this context, DECOROOM undertakes to comply with all regulations relating to the protection of personal data and privacy.

About DECOROOM

DECOROOM operates as a specialized player in: declared: Rental services and provision of decor equipment and furniture for decorating events for companies and individuals, sale of equipment and furniture to companies and individuals. Design and construction of made-to-measure furniture, stand layout and temporary space planning.

To this end, DECOROOM presents its products and services on its websites  https://www.decoroom.be/ and https://www.decoroom.fr/ (hereinafter referred to as the “Website”).

Our commitment to privacy

This Privacy Policy sets out how DECOROOM processes personal information through its Website. If you provide us with your personal data through our Website or in any other form, we will collect, use and make available your personal data in accordance with applicable laws and regulations. 

This Privacy Policy is intended to help you understand how we work with personal data and to help you make decisions if you provide us with your personal data. 

Before providing us with any personal data, you should read our Privacy Policy carefully, review it and agree to the use of your personal data in accordance with this Policy. 

By using our Website, you consent to our Privacy Policy and to the collection and use of your data for the purposes and in the manner set out herein. We will not collect any of your personal data unless you have given your express prior consent (for example, by agreeing to our Privacy Policy, by electronically checking the relevant box or by taking a similar action as required by applicable data protection and privacy regulations). 

If you do not agree with any of the provisions of our Privacy Policy, you should cease using our Website and communicate your concerns to us by any means. You are not obliged to provide us with your personal data, but if you do not provide us with your personal data, we may be unable to provide you with any or all of our services. 

Personal data we collect 

• If you use our Website, we may collect and store your personal data (which may include your name, e-mail address, address, telephone numbers, financial data, social data, login ID, etc.) that you provide to us by filling in an online form or when registering on the Website;
• The data you provide when you contact us with a question relating to information on our Website, communicate a problem to us or begin communicating with us in writing;
• Data you provide when registering to receive information or services, via our Website or a professional or non-professional social network (such as Facebook, Linkedin, Viadeo, Twitter etc.) ;
• Data relating to how you access our website, your activities on the site and the sources you consult. 

Data use

DECOROOM will use your personal data in a manner consistent with the purposes for which it was provided or collected. We will use your personal data to:

• customize the Website based on your previous visits or recommend certain products or services to you;
• process your orders (including, but not limited to: order registration, payment, interacting with You in relation to your orders, discount codes, delivery, etc.);
• follow up on your orders, such as customer service or resolving any difficulties you may encounter in your experience with the Website
• communicate with you by any means;
• inform you of related products / services that we may provide / deliver to you; 
• administrative purposes; and
• to comply with legal requirements or court orders.

We may share aggregated (collective) non-personal statistical data relating to visits to our Website.

Data communication

We may need to disclose your personal data to our suppliers, representatives or subcontractors, where this is necessary for the performance of our services or to comply with our other obligations. These third party providers may use your personal data to provide or facilitate the provision of our services. If we disclose your personal data to persons outside DECOROOM, we will, where necessary, appropriately restrict the ability of third parties to use and disclose such personal data and require such third parties to comply with data protection principles similar to those applied by DECOROOM.

Data transfer

Where applicable, any transfer of data will be carried out by DECOROOM in strict compliance with the regulations in force. This transfer is made necessary exclusively for the purposes defined in our Policy. 

This communication may be made to (i) organizations or institutions in charge of certain tasks related to the purposes of processing your personal data, (ii) service providers, subcontractors or suppliers, or (iii) our current customers or prospective customers (employers).

Sécurisation

We will take appropriate measures to protect personal data in our possession against loss, misuse, unauthorized access, alteration and destruction. However, you should be aware that communication via the Internet is not secure and we are not responsible for any errors or omissions due to matters beyond our reasonable control. 

Archiving your recordings

DECOROOM archives records for as long as we deem necessary to provide services in accordance with legislative, tax and accounting requirements. Once we no longer need your data, we will ensure that it is securely deleted.

Cookies et consent

A cookie is a text file that requires your consent before it can be downloaded to your computer's hard drive. When you express your consent (or your browser expresses consent automatically, if so configured), your browser saves this text in a small file. Cookies help analyze website visits and inform the site administrator of your visit to a particular page. Cookies collect information about how users use the site, for example, which pages they visit most often and whether error messages on the Website are viewed. These cookies do not collect any information identifying the visitor. The cookies used on this website have been configured by DECOROOM or its external partners.

By default, your browsing experience on the Website is not tracked by DECOROOM unless you give us permission to do so, in particular by clicking on the “Accept” button when our cookie banner appears, where you will be asked to give your consent.

You can also activate the “Do not track” option in your browser at any time. The procedure is described above in our Privacy Policy (see the “Do Not Track Preference” section below).

If you have not opted for this “Do Not Track” option, a cookie banner will appear on the Website. On this occasion, you will be able to choose between accepting or refusing the installation of cookies. At the moment of your acceptance, and not before, a cookie will be installed on your terminal to keep a trace of this choice, then the other cookies as described above will be deposited and read in your terminal.

As long as you have not accepted the installation of our cookies on your terminal via the “Accept” button on our cookie banner, none of them will be deposited on your terminal and this banner will appear each time you visit the Website.

Your consent will be sought again, under the conditions described above, whenever our Privacy Policy changes. 

If you wish to withdraw your consent, i.e. after having given it, to the collection of your browsing data via our cookies, it is up to you to opt for the “Do Not Track” mechanism described below.

Some of the cookies used are called “session cookies” and are only saved during your visit to the site, and are automatically deleted at the end of your visit. Permanent cookies are stored on your computer for a certain period of time after you have finished visiting the website.

The cookies we use on the Website belong to different categories: 

Strictly necessary cookies. 

These cookies are necessary for you to be able to navigate the site and use its functions. If you delete or block these cookies, we cannot guarantee that you will be able to use our website or benefit from all our security measures.

Performance cookies

Performance cookies collect information on how visitors use our website. They enable us to distinguish and count the number of visitors and see how visitors navigate our Website. We use them, for example, to analyze how visitors use our website and to record any errors that occur.Performance cookies do not collect any data that could identify you. 

Functionality cookies 

We use these cookies to provide you with services or remember your preferences, so that we can tailor the content of the site to you (for example, by remembering your language preferences or your geographical area). We use this data to tailor our site to match your preferences in terms of content appearance, font size, and so on.

You can manage these cookies by configuring your browser. However, if you block them, it will no longer be possible to offer you the services you have selected.

Targeting cookies

These cookies record the fact that you have visited our website, including the pages you have visited and the links you have clicked on. We use this information to tailor our website to your interests.

We take the liberty of informing you that all direct communication will be in accordance with these privacy principles and with your preferences regarding the receipt of direct marketing communications that you have indicated.

You can manage these cookies by configuring your browser. However, if you block them, it will no longer be possible to offer you the functions of our website. 

You can block all cookies from any website by activating your browser settings, which allow you to refuse the storage of all or some cookies. However, if you block all cookies, you may no longer be able to access our website or certain parts of it. You can also use your browser settings to delete cookies.

Preference «Do not track»

Most browsers allow cookies in their initial settings. The “Do not track” function allows visitors to inform websites that they do not wish to be tracked. Do not track” options are available in a number of browsers, including:

• Firefox
• Internet Explorer
• Chrome
• Safari
• Opera

Questions and obtaining a copy of your personal data

If you have any questions about our Privacy Policy, if you wish to obtain a copy of your personal data that we archive, if you wish to check, rectify, update or delete your personal data, please contact Customer Services using the contact form on the Website, enclosing a copy of a document proving your identity. 

Modification of the principles

DECOROOM reserves the right to modify or adapt its Privacy Policy at any time. 

This Policy was last updated on 16/04/2024